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Equipment rentals
After the PO, the rental itself stays on the equipment request. Gearflow collects the rental agreement, records the check-in when the unit arrives and the call-off when the crew is done, and moves a rental to another job without a new quote.
#Why this exists
The rental does not end at the PO. The unit arrives, works for weeks, and goes back, and each step costs money if nobody records it. A unit that nobody calls off stays on rent. A rental agreement that nobody reads hides a delivery charge.
Gearflow keeps every step of the rental on the same equipment request: the rental agreement, the check-in photos and meter, the call-off and the vendor's pickup. The office sees what is on rent and since when, and the field records what it sees with a phone.
This page starts where Equipment requests ends: a vendor has the PO, and the request is Scheduled.
#Lifecycle
Scheduled
→
Pending check-in
→
Checked in
→
Pending call-off
→
Called off
- Scheduled — the vendor has the PO. The unit is not on site yet. The timeline reads Waiting to be checked in.
- Pending check-in — the rental has started: a rental agreement came in, or someone on site sent a check-in. The office has not approved a check-in yet. The timeline reads Equipment on rent.
- Checked in — the office approved the check-in.
- Pending call-off — someone sent a call-off, and it waits for approval.
- Called off — the office approved the call-off. The request moves to the History tab.
On the Equipment list, the On rent tab holds Pending check-in and Checked in. Its date columns show Start and Days on rent.
#Rental agreements
A rental agreement is the vendor's contract for the unit. Gearflow reads it, shows you what it says, and lets you approve it.
#How an agreement gets to the request
- By email. When a vendor sends a document that Gearflow reads as a rental agreement, Gearflow adds it to the request. A document that comes before you accepted any quote is read as a quote.
- Gearflow asks for it. On the day a rental starts, Gearflow emails the vendor contact on the accepted quote and asks for the rental agreement.
- You attach it. In the request's Sourcing section, click Attach rental agreement. Drop the file on Add document and click Attach rental agreement. Gearflow reads the document on the request.
When a rental agreement comes in, Gearflow copies its unit number, serial number and start date onto the request, and the request goes to Pending check-in. An agreement that comes by email does this only when that vendor already has a PO; else it waits for your review.
#Review the agreement
On the vendor's card in Sourcing, a rental agreement that needs a PO shows Needs PO and Review and approve. The sheet Review rental agreement shows what Gearflow read: the vendor, the equipment, the serial number, the unit number, the license plate, the meter, the rental period, the total and the pickup and delivery charge.
Pick one action:
- Approve — type the PO number and click Approve. Gearflow creates the order from the agreement and sends the PO to the vendor. The sheet then shows Order created and the PO number. When Gearflow could not read a total, it asks for the Rental agreement total first.
- It's a quote — the document is a quote, not an agreement. Click Confirm reclassify. Gearflow makes a quote from the agreement's total, adds it to the vendor's quotes and removes the agreement.
- Dismiss — the document is a duplicate, a wrong read or not related. Click Confirm dismiss. Gearflow removes the agreement for good.
When the vendor already has a PO that was cut outside Gearflow, there is no Approve. The sheet says PO #… is on the request. Gearflow sends the vendor no PO for this agreement. This prevents a second PO for the same rental.
#Check in the unit
The person on site checks the unit in when it arrives. Open the request and click Check in unit. The button shows while the request is Scheduled or Pending check-in.
The form Check in asset asks for:
- The Job, the scheduled asset (optional) and the asset type: Rental or Fleet.
- Asset photos.
- The asset details: Fleet unit #, Vendor unit #, VIN/serial number, Meter type, Meter value and the location.
- Attachments were delivered, and There's visible damage on the asset with Damage details.
- Fire extinguisher onboard?, Driver name (optional) and Additional details (optional).
Click Submit. Gearflow confirms Asset checked in. and the request goes to Pending check-in.
#The office reviews the check-in
A person who sources equipment opens Review check in and compares the photos, the meter and the damage notes with the order.
- Approve — the request goes to Checked in. Gearflow emails the people on the request.
- Deny — type a Denial reason and click Confirm reject. The person who checked the unit in sees the reason.
#Call off the unit
When the crew is done, the person on site calls the unit off. Open the request and click Call off unit. The button shows while the request is Pending check-in or Checked in, and no other call-off waits for approval.
The form Call off asks for the job, the on-rent asset, the Meter type, Meter value and location, Asset photos, Attachments were delivered, There's visible damage on the asset that occurred on the job, Fuel tank full? and Call-off instructions (optional). Click Call off. The request shows Pending call-off.
#The office reviews the call-off
A person who sources equipment opens Review call off.
- For a rental, the approve button is Notify vendor for pick up. The next step, Review the call-off message to your vendor, shows the message. It starts with "Please call this unit off as of" the call-off date, and "It is ready for pick up." Edit it if necessary and click Approve & send.
- For a fleet unit, the button is Done.
The request goes to Called off. If the call-off was a mistake, Cancel call off on the request puts the unit back on rent.
#Transfer a rental to another job
When the crew is done but another job needs the same unit, transfer it instead of calling it off and renting again. On the Call off form, tick Transfer to another job and click Continue. The form Transfer equipment opens.
- Rental details (carried over) shows the vendor, the PO number, the unit and the rental dates.
- Fill in the Transfer type (Job or Crew), Transfer to job, Job contact, Needed by, Estimated call-off date, Delivery location and Additional details.
- Click Submit transfer.
The office reviews it with Approve transfer. For a rental, the button to send is Approve & notify vendor, and the vendor gets a message that says "The rental stays on the same agreement and PO — no new quote is needed. Please update the delivery address to the one below."
On approval, Gearflow makes a new equipment request for the new job, linked to the old one. The new request keeps the PO, the vendor, the unit number and the VIN. A rental starts at Scheduled; a fleet unit starts at Asset assigned. The old request goes to Called off.
#Switch the vendor
Sometimes a different vendor supplies the unit after the PO went out. Gearflow has two ways to record this.
- Change the Vendor field. On the request, pick the new vendor in the Vendor field. Gearflow writes the change on the timeline and moves the existing PO to the new vendor. When the new vendor has no quote on the request, Sourcing shows a banner that starts Vendor changed to. When a PO moved, the banner says The PO moved to them. No quote is recorded for them yet. Click Record quote to record their quote. Gearflow links the moved PO to it and keeps the PO number and amounts. When no PO moved, the banner says No quote or PO is recorded for them yet. Click Record quote & PO.
- Cancel the award. Open the accepted quote and click Cancel award, then confirm. Gearflow declines the quote, cancels its PO, emails the vendor that the PO is canceled, and puts the request back to Quoted. You can then accept another quote. After the unit is delivered, you cannot cancel the award.
#Record a rental arranged outside Gearflow
When a rental has no vendor on the request (for example, a rental loaded from a spreadsheet), the Source cell on the Equipment list shows Assign. The link shows while the request is Scheduled, Checked in or Called off. It opens Add vendor:
- Pick the vendor and the contact, and click Next.
- Upload the quote with Select document (optional) and type the Quote total.
- Type the PO number and, if you have one, the Rental agreement URL (optional). Click Submit.
Gearflow records the quote, accepts it and records the order. The request keeps its status.
#Delivery and pickup
The delivery details travel with the request from the RFQ to the pickup.
- The delivery location on the request goes into the RFQ, with "Can you deliver by" the start date.
- The rental agreement shows the vendor's Pickup / delivery charge.
- The call-off message tells the vendor that the unit "is ready for pick up".
- A transfer tells the vendor the new Delivery location.
- A fleet unit does not come from a vendor. To move it to the job, use Create mobilization on the request. See Mobilizations.
#When a rental unit breaks
A rented unit that breaks is a maintenance request, not a new equipment request. Gearflow knows the rental vendor from the equipment request, and Contact rental vendor sends the breakdown report to it.
#Who can do what
The user's role in Settings → Users decides who sees each button.
- The people on site who may check units in can send a check-in, a call-off and a transfer.
- Only the people who source equipment can approve a rental agreement, review a check-in or a call-off, cancel a call-off, change the vendor and cancel an award.
#Tips
- Approve the check-in soon. Until the office approves it, the request stays at Pending check-in.
- Use a transfer, not a new rental. A transfer keeps the PO and needs no new quote.
- Read the rental agreement. The review sheet shows the delivery charge and the rental period. Check them against the quote before you approve.